Frequently Asked Questions

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FREQUENTLY
ASKED
QUESTIONS

GENERAL PRODUCT

SHIPPING AND RETURN

WARRATY

ORDERS

General Products │ Overview

What makes your car accessories better than others?

Are these accessories universal or vehicle-specific?

Can I install these products myself?

Do your products come with a warranty?

Will the sunshade fit my windshield properly?

Can sunshades really lower interior temperature?

How does a car tent protect my vehicle?

Are they portable and easy to set up?

What are your car floor mats made of?

Are the mats custom-fit or universal?

Are your car cleaning products safe for paint and interior?

Do I need special skills to use these car care products?

What makes your car accessories better than others?

At Cars4Part, we carefully select high-quality, performance-driven accessories that actually solve everyday problems — from cluttered dashboards to overheating interiors. Our products aren’t just fancy add-ons; they’re built for utility, durability, and style.

Are these accessories universal or vehicle-specific?

Most of our accessories like phone holders, seat organizers, and sunshades are universal fit — compatible with the majority of cars, SUVs, and trucks. Specific measurements are always listed in product descriptions

Can I install these products myself?

Absolutely. Our accessories are DIY-friendly and come with clear instructions. No tools or professional help required for most items.

Do your products come with a warranty?

Yes. Many of our products come with a limited warranty or replacement guarantee. Please check individual listings for specific warranty details.

Will the sunshade fit my windshield properly?

Our sunshades are designed with universal sizing and flexible edges, ensuring a snug fit on most standard vehicles, SUVs, and sedans.

Can sunshades really lower interior temperature?

Yes, our high-reflective sunshades can reduce the cabin temperature by up to 15–25°C, protecting your dash, electronics, and seats from heat damage.

How does a car tent protect my vehicle?

Our car tents act as a protective layer against sun, dust, bird droppings, and light rain, helping to preserve your car’s paint and interior.

Are they portable and easy to set up?

Yes. Our car tents are foldable, lightweight, and take just a few minutes to set up or pack — perfect for travel or daily use.

What are your car floor mats made of?

We offer floor mats made from odorless rubber, premium TPE, and waterproof PVC — designed to trap dirt, mud, and spills while protecting your flooring.

Are the mats custom-fit or universal?

Both! We offer universal mats as well as semi-custom cut-to-fit options that can be trimmed to suit your specific vehicle type.

Are your car cleaning products safe for paint and interior?

Definitely. We only offer cleaners and tools that are non-abrasive, paint-safe, and residue-free. Whether it’s a microfiber duster or a scratch remover, they’re

Do I need special skills to use these car care products?

Not at all! Our products are designed for easy, DIY use at home — no professional skills or detailing experience required.

Shipping & Return

Do you offer international shipping?

Can I change or cancel my order after placing it?

How long will my order take to arrive?

How can I track my order?

What if I receive the wrong product or a damaged item?

What is your return policy?

How do I initiate a return?

Who pays for return shipping?

When will I receive my refund?

Do you offer international shipping?

Yes, we ship worldwide — including the USA, Canada, German, and many more countries. Shipping times vary by location, but most orders arrive within 5–12 business days.

Can I change or cancel my order after placing it?

Yes, you can request changes or cancellation within 12 hours of placing your order by contacting our support team.

How long will my order take to arrive?

Delivery usually takes 5–7 business days depending on your location. A tracking link will be shared once your order is shipped.

How can I track my order?

Once your order is shipped, you'll receive an SMS or email with a tracking link to monitor delivery in real-time.

What if I receive the wrong product or a damaged item?

No worries! Just share an unboxing video or clear images within 24 hours of delivery, and we’ll send a replacement or initiate a refund.

What is your return policy?

We offer a 7-day easy return policy for unused, undamaged products. Customized items are not eligible for return unless there's a manufacturing defect.

How do I initiate a return?

Contact us through WhatsApp or email with your order number and reason for return. We’ll guide you through the simple return process.

Who pays for return shipping?

If the return is due to our error (wrong or damaged product), we’ll cover the shipping. For other reasons, the return shipping cost must be borne by the customer.

When will I receive my refund?

Once we receive and inspect the returned item, refunds are processed within 3–5 business days to your original payment method.

Warranty

Do your products come with a warranty?

What is covered under the warranty?

What is not covered under warranty?

How can I claim the warranty?

Do I need to register my product to activate the warranty?

Do your products come with a warranty?

Yes. Many of our products come with a limited warranty or replacement guarantee. Please check individual listings for specific warranty details.

What is covered under the warranty?

Our warranty covers:

Loose or faulty stitching
Fitting problems specific to your car model
Material defects (tearing, shrinking, or deformation under normal use)

What is not covered under warranty?

The warranty does not cover:

Damage caused by misuse, accidents, or improper cleaning
Wear and tear due to heavy or commercial use
Customizations requested by the customer

How can I claim the warranty?

Simply contact us via WhatsApp or email with your order number, photos of the issue, and a brief explanation. Once verified, we’ll offer a replacement or repair—free of charge.

Do I need to register my product to activate the warranty?

No registration is needed! Your warranty is automatically activated at the time of purchase. Just keep your order number or invoice safe for any future claims.

order │ How to Order

How do I place an order on your website?

Do you accept international cards (like from the USA)?

Is Cash on Delivery (COD) available?

Can I pay through PayPal or other international gateways?

Will I receive confirmation after ordering?

Is shipping free on all orders?

How do I place an order on your website?

Select your product, choose your variant (size, color, or type), add to cart, and checkout securely. It’s that simple!

Do you accept international cards (like from the USA)?

Yes, we accept all major international debit and credit cards including Visa, MasterCard, and American Express. Payments are securely processed.

Is Cash on Delivery (COD) available?

No, we do not offer Cash on Delivery. All orders must be prepaid using the available online payment methods at checkout.

Can I pay through PayPal or other international gateways?

We currently support international cards only. For PayPal or other gateways, please contact us — we may offer custom payment links.

Will I receive confirmation after ordering?

Yes, you will receive an instant confirmation email or SMS after successful payment, along with your order number and details.

Is shipping free on all orders?

We offer free shipping on all orders over $45. For smaller orders, a low flat-rate shipping fee is calculated at checkout based on your location.

The Performance Authority Premium Auto Parts for Every Vehicle.

FREE SHIPPING | 14-DAYS EASY RETURNS | WORLD DELIVERY

Get in touch

CUSTOMER SUPPORT HOURS:

Monday to Friday | 10:00 AM – 6:00 PM EST

+44 7366 306208

support@cars4part.com

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